Question 1

What is Medical Tours India?

Accepted Answer

Medical Tours India is an independent international patient facilitator specialising in orthopedic and spine care. We help African patients compare leading Indian hospitals, surgeons, treatment plans, implants, and estimated costs before they travel. We are not a hospital and do not provide medical treatment ourselves.

Question 2

Are you affiliated with a single hospital?

Accepted Answer

No. We work with 50+ partner hospitals across India and remain independent. Our role is to help you compare options for your specific condition rather than steer you to one facility. Partner hospital names are shared after your enquiry and medical review.

Question 3

Do you charge patients for your services?

Accepted Answer

Your free specialist opinion and initial case review are provided at no cost and with no obligation. Treatment payments go directly to the hospital. We never ask you to pay Medical Tours India for your surgery or hospital stay.

Question 4

How quickly will someone respond to my enquiry?

Accepted Answer

A specialist coordinator typically responds within 4 hours on WhatsApp during business hours. After you upload reports, a free medical review is usually shared within 48 hours, depending on report completeness.

Question 5

Which countries do you serve?

Accepted Answer

We primarily support patients from Nigeria, Kenya, Tanzania, Uganda, Ghana, Ethiopia, Rwanda, Zambia, Botswana, Zimbabwe, Namibia, and South Africa. Patients from other countries are also welcome to request a review.

Question 6

Is Medical Tours India a replacement for medical advice?

Accepted Answer

No. We facilitate comparison and coordination, but all medical decisions must be made with qualified doctors. Any opinion shared through our process is for guidance and comparison only and is not a substitute for an in-person clinical assessment.

Question 7

Is orthopedic surgery in India suitable for African patients?

Accepted Answer

Many African patients travel to India for knee, hip, shoulder, and sports-injury procedures because of experienced surgical teams, modern implants, and shorter waiting times. Suitability always depends on your diagnosis, overall health, and the treating surgeon’s recommendation after reviewing your reports.

Question 8

How long will I need to stay in India for a knee replacement?

Accepted Answer

A typical hospital stay for total knee replacement is around 5–7 days, with additional recovery time nearby before flying home. Your exact timeline depends on your age, fitness, surgical approach, and the surgeon’s discharge plan.

Question 9

What implant brands are used?

Accepted Answer

Partner hospitals use internationally recognised implant brands, and options vary by procedure and surgeon preference. During comparison, we help you understand implant choices and how they may affect estimated cost and recovery planning.

Question 10

Can I get a second opinion before travelling?

Accepted Answer

Yes. That is a core part of our process. After you share MRI, X-ray, or written reports, we arrange a free specialist review so you can compare recommended approaches before committing to travel.

Question 11

What if I have already had joint surgery that failed?

Accepted Answer

Revision joint replacement is available at selected centres. These cases are more complex, so a thorough report review is essential. We help match you with surgeons experienced in revision procedures where appropriate.

Question 12

Will physiotherapy be included?

Accepted Answer

Most orthopedic pathways include inpatient physiotherapy, and outpatient rehabilitation plans are usually provided before discharge. Exact inclusions depend on the hospital package; we clarify this in your personalised estimate.

Question 13

Which spine conditions can be treated in India?

Accepted Answer

Common referrals include disc herniation, spinal stenosis, degenerative disc disease, scoliosis, kyphosis, selected spinal tumours, and compression fractures. Final treatment recommendations are made only after specialist review of your imaging and clinical history.

Question 14

Is robotic or minimally invasive spine surgery available?

Accepted Answer

Yes, selected partner hospitals offer robotic, endoscopic, and minimally invasive spine techniques for suitable candidates. Not every patient is appropriate for these approaches; the surgeon decides based on anatomy, diagnosis, and safety.

Question 15

How long is recovery after spinal fusion?

Accepted Answer

Hospital stay is commonly 5–7 days, with broader recovery often taking several months. Walking usually begins early under guidance, while return to full activity depends on fusion progress and your rehabilitation programme.

Question 16

Do I always need surgery for a slip disc?

Accepted Answer

No. Many disc problems improve with physiotherapy, medication, and lifestyle measures. Surgery is typically considered when neurological symptoms persist, worsen, or significantly limit daily life after appropriate non-surgical care.

Question 17

Will a neurosurgeon or orthopedic spine surgeon treat me?

Accepted Answer

Both specialties manage spine conditions in India, depending on the hospital and case type. We compare relevant specialists for your diagnosis so you can choose based on experience and approach rather than advertising alone.

Question 18

Can my attendant stay with me after spine surgery?

Accepted Answer

Yes. Companion support is common, and a medical attendant visa can usually be arranged for one accompanying person. Hospital room policies for attendants vary, and we confirm these details before admission.

Question 19

How do I get a medical visa for India?

Accepted Answer

After hospital acceptance, we help you obtain the invitation letter needed for an Indian e-Medical Visa. Eligible patients typically apply online, with processing often taking 3–5 business days. Visa fees and rules vary by nationality.

Question 20

Which African countries are eligible for e-Medical Visa?

Accepted Answer

Patients from Nigeria, Kenya, Ghana, Tanzania, and Uganda are generally eligible for Indian e-Medical Visa pathways. Requirements can change, so we confirm current eligibility and documentation when your case is ready.

Question 21

Do you arrange airport pickup and hotel?

Accepted Answer

Yes. Airport pickup, hospital transfers, and nearby hotel coordination are part of the international patient pathway. We align accommodation with your admission date, attendant needs, and budget preferences.

Question 22

Is an interpreter available?

Accepted Answer

Certified medical interpreters can be arranged where needed. Many clinical teams also communicate in English, which helps during consultations, consent discussions, and discharge planning.

Question 23

How long should I plan to stay after surgery?

Accepted Answer

Plan enough time for surgery, early rehabilitation, and a safe fitness-to-fly assessment. For many joint and spine procedures this means remaining near the hospital for a short period after discharge, which we outline in your travel plan.

Question 24

Can a family member travel with me?

Accepted Answer

Yes. One attendant can usually travel on a companion medical visa. We help prepare supporting documents for both patient and attendant so your travel arrangements stay coordinated.

Question 25

Why are treatment costs lower in India?

Accepted Answer

India’s cost advantage comes from lower hospital operating costs and competitive specialist fees, not from skipping accreditation or technology. Many centres offer JCI- or NABH-accredited care with modern implants and robotic options at a fraction of Western prices.

Question 26

Are the prices on this page final?

Accepted Answer

No. Published figures are indicative estimates only. Final cost depends on diagnosis, surgeon, implant, hospital category, room type, anaesthesia, investigations, and length of stay. You receive a personalised estimate after report review.

Question 27

How do African patients usually pay?

Accepted Answer

Most patients pay the hospital by international bank transfer using an official proforma invoice. Where needed, verified local payment agents in countries such as Nigeria, Kenya, and Ghana can assist. Staged payment plans are often available.

Question 28

Do I need to pay everything before travelling?

Accepted Answer

Usually not. Many pathways require an initial deposit to confirm booking, with the balance paid on arrival according to hospital policy. We clarify the payment schedule before you commit to travel.

Question 29

Will I receive official receipts?

Accepted Answer

Yes. All treatment payments should be documented with official hospital receipts and invoices. We advise patients never to transfer surgery fees to personal accounts or unofficial channels.

Question 30

Does Medical Tours India receive my treatment payment?

Accepted Answer

No. Treatment payments go directly to the hospital. We do not ask patients to pay Medical Tours India for surgery, implants, or hospital admission. This keeps financial documentation clear and transparent.

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